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Standby Generator
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How does the program work?
Start with the in-home survey so you can be assured your generator will be correctly sized to handle your backup power needs. Then purchase the Generac Generator Installation Package along with your generator and transfer switch for a timely and accurate installation of your new automatic standby system Generac factory authorized installers are knowledgeable in all aspects of generator sizing and installation. Depend on our experts to get the job done.The in-home survey
When you request the in-home survey, our qualified local installer will schedule an in-home visit to assess your backup power needs for the correct generator and review important installation details. A factory trained technician will measure the circuits you wish to back up, review the site and evaluate for necessary prep work, and look for any-typical issues that may arise. The survey will include a detailed generator, transfer switch and installation package proposal. Also noted are any additional installation services, custom electrical work and associated costs that may arise. Scheduled maintenance and warranty options will also be reviewed.What’s included in your installation package?
Your Generac installation package includes installation preparation, electrical connections and materials but it does not include permits and fuel connection due to varying requirements. Your installation package includes:- Consultation & planning
- Job Site Preparation
- Generator Placement
- Basic Electrical Installation
- Installation of transfer switch within two feet of main electrical panel and 30 feet of the generator
- Connection of selected circuits determined by consultation
- Basic Materials
- Testing & Startup
- Job Site Cleanup
- Final Walk-through & Demonstration
IMPORTANT DETAILS TO DISCUSS
What additional costs may be incurred?
Costs and local code requirements vary resulting in additional expenses that are not included in your installation package. Average additional costs may range from $500 and up due to fuel requirements and the adherence of local, state and national codes. Your authorized installer will assist you in obtaining quotes and coordinating these additional services:- Additional interior/exterior wiring for generator installations that exceed placement of transfer switch 2 feet from electrical panel and 30 feet from generator
- Additional materials to meet local installation codes
- Custom labor (i.e. trench work)
- Landscaping
- Additional work and materials to comply with all applicable building codes
- Additional equipment rental (i.e. carne for generator placement)
- Additional sub-panels and/or NEMA 3R outdoor/indoor rated transfer switch
How do I schedule my in-home survey and generator installation?
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Once you have requested either the in-home survey or installation package, you will be contacted by a local authorized installer who will contact you within five business days to set an appointment.
What happens after installation and start-up?
Your authorized installer will review the work completed, clean the installation site, and perform a walk-through demonstration of the system to ensure that you understand how the entire system functions. They will coordinate any required inspections of the installation to validate code compliance and obtain the necessary approvals.Remember to:
- Schedule annual maintenance and inspection of your automatic standby generator to assure optimal performance.
- Complete the product registration to maintain your product warranty and qualify for our monthly drawing to win a free maintenance kit. Click on “Product Registration” on the generac.com home page or main the registration card found in the owners manual. You will be eligible for the monthly drawing when you submit your registration.
Tell your friends and neighbors to receive a $50 “Protect Your Neighbor Referral Rebate” for every referral that results in the purchase of a Generac home standby generator. Your neighbor receives a $50 rebate too! Rebate forms are included with your generator manuals and documents upon delivery.
IMPORTANT DETAILS TO DISCUSS
What Should You DISCUSS WITH THE INSTALLER?
Understanding the installation process will ensure an efficient, timely installation and an accurate breakdown of installation costs. Remember to discuss these important details with your authorized installer:List of Circuits You Want to Protect
Provide the installer with the worksheet listing the circuits you have chosen to protect during a power outage.Main Distribution Panel Brand
Provide your installer with your main distribution panel brand (i.e. Siemens, Square-D) so your installer can supply the proper breaker for your system.Fuel Connections
Your generator will be fueled by either natural gas or liquid propane. Fuel connections and any required meter upgrades must be completed by your local fuel supplier prior to the generator installation, as they are not included in the Generac installation package.All associated fuel connection costs are the responsibility of the customer. Your authorized installer can help you obtain a quote and submit the proper paper work. Your installer can also schedule the fuel supplier. Charges will be billed directly to you for this service by our factory-authorized installer or fuel provider, whichever is agreed upon.
Clear Level Site for Generator Placement
A clear and level site for generator placement must be provided prior to installation. Discuss the proper generator location with your authorized installer. They can help you determine the ideal setting for your generator and ensure that it complies with all applicable codes.The work area must be clear on the day of installation or you may incur additional fees from your authorized installer.
Permit and Inspection Fees
Your local authorized installer can facilitate permit and inspection applications. Fees for any applicable permit and inspections vary by municipality and are the responsibility of the homeowner.Customers may be requested to be present for these installation steps:
- Fuel line installation
- Electrical installation/start-up and training
- Gas/electric final inspections, as required
- Gas meter upgrade/propane tank installation, as required
Extended Warranty and Maintenance Contracts
Extended warranty and scheduled maintenance contracts provide added protection for your automatic standby generator. Motorized equipment requires maintenance to ensure optimal performance. Your generator is no different. An extended warranty assures you additional protection covering parts and labor for four years and parts only in fifth year. Protect your investment with scheduled maintenance and an extended warranty.9063 Forest Cliff Court, Suite 201
Conroe, Texas 77302
936-539-0052
Toll Free 866-469-8129
Our service area includes:
Houston, Conroe, Harris County,
and any location within 75 miles of Houston.
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